1. Navigating to Email Settings
- After logging in, select Settings in the left‑hand navigation.
- Choose Email Settings. The page loads a sub‑menu with General, Email Design, and Email Notifications tabs.
2. General Tab – Configure Sender Details & Tracking
The General tab controls how your emails are sent and what sender information recipients see.
- Custom Marketing Email Domain – The default marketing “from” address is a Miestro‑generated domain. To use your own domain for added brand authority, enter it here, click Save, and update your DNS records accordingly.
- From Email – This field shows the default sender email address. Use Verify Email to send a verification email and confirm ownership.
- Add Support Email – Adds an additional support address for customer service inquiries.
- From Whom – Enter the friendly name that appears in the “From” line of outgoing emails (e.g., “Miestro University”).
- Reply‑to Email Address – Specifies where replies are delivered; useful if different from the “from” address.
- Time to Send Sequences – Choose Send As Soon As Possible (immediate sending) or Choose Start Time (delay the start).
- Email Tracking and Analytics – A toggle allows you to track opens, clicks and bounces. Disable it if you prefer not to track user behaviour.
- A preview card at the bottom shows how the “From” and “Reply‑to” fields will appear to recipients. Click Save Changes whenever you update any details.
3. Email Design Tab – Branding & Footer Details
This tab lets you brand your emails so they look polished and professional.
- Brand Color – Enter your brand’s hex colour; it is applied to buttons and other accents in your marketing emails.
- Add Logo – Upload a header logo or drop an image file into the upload area; this appears at the top of your emails.
- Company Website URL – Provide the URL that should display in your email header or footer.
- Email Footer Address – Enter your physical mailing address: street address, optional suite/apartment, phone number, postal code, city, country and state. This information is required in most jurisdictions to comply with anti‑spam laws.
- When finished, click Save Changes.
4. Email Notifications Tab – Manage Alerts for You and Your Members
The Email Notifications tab controls when system‑generated emails are sent to students (Notify Member) and to you or your team (Notify Me). Each row has toggle switches to enable/disable and a pencil icon to edit the notification template.
- General Notifications – Toggles for notifying members and/or you when:
- A new student joins the school.
- Someone cancels their account.
- A subscription payment fails or a subscription is canceled for non‑payment.
- Message Notifications – Options to send alerts when someone comments, mentions you in a comment, replies to your comment, or sends you a direct message in the community chat.
- Program Notifications – Controls notifications for programme‑related events such as:
- A student signing up for a free programme.
- Completing a course or a quiz.
- Accepting a grant offer.
- When a scheduled drip (time‑released content) becomes available.
- Adjust the toggles as needed and click Save Changes to store your preferences.
By using these three sections—General for sender info and tracking, Email Design for branding, and Email Notifications for controlling who gets which alerts—you can tailor Miestro’s email system to fit your brand and communication preferences.